Privacy Policy for Textbook Distribution Tracking System

Introduction

The Textbook Distribution Tracking System, managed by Samagra Shiksha Chhattisgarh, ensures transparency and accountability in the end-to-end process of textbook distribution — delivery at the school level across the state of Chhattisgarh.

Purpose of the System

This system is designed to:

• Track textbook movement from state to district/block/school levels.
• Verify deliveries and acknowledgments.
• Ensure equitable and timely distribution.
• Monitor delays and discrepancies.
• Generate analytical and compliance reports.

Information We Collect

• Personal Information (only where necessary): Name of official/institution, contact details (phone number, email), designation and role in the distribution process.
• School and Student Data: School UDISE code, student details (name, class, gender — as per school enrollment), number of textbooks required/delivered per class, date of receipt and acknowledgment.

How We Use the Information

The collected data is used strictly for:

• Tracking textbook movement from state to district/block/school.
• Verifying deliveries and acknowledgments.
• Ensuring equitable and timely distribution.
• Monitoring delays and discrepancies.
• Generating analytical and compliance reports.

Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data:

• With authorized Samagra Shiksha officials at state/district/block levels.
• With vendors or logistic partners bound by confidentiality agreements (for delivery validation).
• With government bodies or agencies as mandated by law.

Data Retention

Data is retained only as long as required for educational planning, audit compliance, or as mandated by state or national regulations. Afterward, it is securely archived or deleted.

Data Security

We take appropriate technical and organizational security measures to protect data, including:

• Secure servers and encrypted communications (SSL).
• Role-based access control.
• Regular audits and monitoring.

User Rights and Responsibilities

Officials interacting with the system are expected to:

• Maintain the confidentiality of their login credentials.
• Ensure data accuracy during reporting.
• Report any misuse or breach to the nodal officer.

Users may request:

• Correction of incorrect information.
• Clarification on data usage.

Cookies and Tracking Technologies

We may use cookies or similar technologies for session management and analytics. No personally identifiable information is stored in cookies.

Grievance Redressal

If you have concerns about your data or this policy, you can contact:

Grievance Officer
Office of Samagra Shiksha Chhattisgarh
Board Office, Composite Building 2nd Floor, Pension Bada, Raipur, Chhattisgarh
Email: mis.head@gmail.com

Changes to the Policy

We may update this policy from time to time. All updates will be posted on the official portal and communicated to registered users.